UK Social Housing Providers Fail Awaab's Law Standards
Social housing tenants and campaigners report that Awaab's law is failing to protect residents from damp and mould due to widespread landlord maladministration.
Tenants and advocacy groups in England report that Awaab's law, enacted in October 2025 to mandate the repair of dangerous hazards, is failing to protect residents from damp and mould. The Housing Ombudsman Service found maladministration in 97% of completed cases relevant to the law as of July 15, 2026, citing a lack of landlord awareness and failures to investigate hazards within required timeframes.
In one instance, the ombudsman ordered Clarion Housing Association to pay £1,175 in compensation and complete repairs by November 9 after finding the provider failed to comply with the legislation. Clarion Housing Association has disputed these findings and announced its intention to appeal the ruling.
The Social Housing Action Campaign argues that an enforcement gap persists, as tenants lack the resources to pursue court actions against large housing associations. In response to these systemic failures, the Government of the United Kingdom is investing £50 million to modernize courts to improve landlord accountability.