Reports Highlight AI Skills and Integration Gaps in India

Recent reports from JLL and Workday reveal a disconnect between the recognized potential of artificial intelligence and its practical implementation within Indian enterprises. A JLL survey of over 2,200 executives found that 77 percent of Indian business leaders acknowledge AI will require workplace changes, yet only 19 percent have modified their operations or office spaces. While Indian companies show higher AI readiness than their global peers, a critical skills gap has emerged; 46 percent of firms now cite a shortage of skills as their primary barrier to adoption, surpassing budget concerns at 35 percent.

Simultaneously, Workday reports a gap between individual employee experience and corporate infrastructure. Although 89 percent of Indian employees say AI has improved their daily work, only 32 percent believe the technology is embedded into their organization's core systems. This fragmentation results in over one-third of employees losing more than seven hours per week manually moving information between disconnected platforms.

Industry leaders suggest that the next phase of transformation requires a shift from standalone tools to integrated systems. Experts indicate that companies prioritizing AI infrastructure and skill development over simple budget management will define the Indian workplace over the next decade, allowing employees to move away from operational friction toward high-value strategic tasks.