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TECHNOLOGY · OCT 2, 2026

Apple Replaces iPhone 18 Pro Max for AT&T Customers

Apple Inc. is replacing iPhone 18 Pro Max handsets for a small number of AT&T customers following a critical cellular service bug.

Apple Inc. announced that a small number of AT&T Inc. customers must replace their iPhone 18 Pro Max devices due to a cellular service bug. The issue affects the $1,299 handset, which launched two weeks ago.

The bug renders the affected phones largely unusable for calls, data, and text messaging unless the devices are connected to Wi-Fi. While Apple confirmed that device replacements are necessary to resolve the failure, the company has not disclosed the exact number of users impacted by the flaw.


Reported across 7 outlets
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Apple Inc.AT&T Inc.

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