AI Startup Decagon Explores Sale to ServiceNow
Decagon has hired a bank to evaluate acquisition interest and held early discussions with ServiceNow as it explores potential mergers and acquisitions.
Decagon, an AI agent startup specializing in generative AI for enterprise customer support automation, has hired a bank to evaluate acquisition interest. The company is exploring potential mergers and acquisitions and has held early discussions with cloud software company ServiceNow and other unnamed firms.
Founded in July 2023 by Jesse Zhang and Ashwin Sreenivas, Decagon was last valued at $4.5 billion. The startup has raised more than $400 million from investors including Andreessen Horowitz and Index Ventures. If an acquisition does not materialize, the company may pursue a new funding round.
For ServiceNow, a potential acquisition occurs as the company seeks to reassure investors of its ability to adapt to the impact of AI on traditional software business models following a period of stock volatility.
