Mastercard Launches Agentic Commerce and Verifiable Intent System
Mastercard is developing agentic commerce to allow AI agents to handle consumer purchases using a new verifiable intent system co-developed with Google.
Mastercard Inc. is developing agentic commerce, a retail channel that allows consumers to delegate purchasing decisions to AI agents. To address risks associated with AI hallucinations and build consumer trust, the company co-developed an open-source process called verifiable intent with Google. This system records user prompts through the Mastercard network, enabling the validation of transactions and providing a mechanism for refunds if an AI agent fails to follow specific instructions.
The company has begun piloting verifiable intent transactions in Singapore. This initiative aligns with existing integrations, such as Meta Platforms Incorporated's Muse personal assistant, which already permits users to store Mastercard details for automated purchases.
To support these technological shifts and strengthen cybersecurity against AI-driven threats, Mastercard opened an innovation center of excellence in Singapore. The company also acquired the threat intelligence firm Recorded Future to integrate cybersecurity scoring into its operations.
