Technical Outages Hit Lloyds Banking Group and Monzo

Major UK banking services faced separate technical disruptions over two days in August 2026. On Tuesday, August 18, Lloyds Banking Group suffered a back-end glitch that locked thousands of customers out of mobile and online banking across its Lloyds Bank, Halifax, and Bank of Scotland brands. The outage began around 11:00 a.m., with 70% of issues affecting mobile apps, preventing users from completing transactions or booking flights. Technical teams stabilized the systems shortly after 1:00 p.m., though the group has not disclosed the precise cause.

The following day, Wednesday, August 19, Monzo experienced its own technical outage affecting its mobile application. Reports began around 11:00 a.m. and peaked at 1:00 p.m., with over 3,000 users reporting general app problems and difficulties with funds transfers. Monzo activated its back-up system, Monzo Stand-in, to maintain core services. The bank confirmed that while the app was not fully functional, card payments, ATM withdrawals, and account viewing remained operational.