Scottish Bus Operators Charge More for Non-App Users
Bus operators in Scotland are restricting cheaper fare options to smartphone applications, creating financial penalties for passengers who do not use mobile apps.
Passengers in Scotland are facing increased public transport costs as bus operators restrict discounted fare options to smartphone applications. In Aberdeen, residents report that monthly bus passes offered by First are exclusive to the company's app, while passes purchased directly on the bus carry a higher price tag.
First implements a pricing structure that results in an annual additional cost of £264 for passengers who do not use compatible mobile operating systems. This disparity creates a financial penalty for individuals who avoid standard smartphone software or lack access to the necessary technology.
The situation highlights a growing trend where essential services and loyalty schemes are increasingly gated behind mobile applications. This shift occurs during a general cost-of-living crisis, further impacting those unable or unwilling to utilize app-based payment systems for basic transportation.
