Capgemini CEO Urges Agile AI Adoption and Sells US Unit

CEO Aiman Ezzat is advocating for business agility over aggressive scaling in the adoption of artificial intelligence. Ezzat argues that AI should be treated as a business transformation tool rather than a separate technology or a means for simple divisional efficiency.

He warns leaders against investing too far ahead of the learning curve to avoid building capabilities that the market does not want, suggesting a strategy based on small tests and pilots. Ezzat emphasizes AI-human-centricity, comparing the integration of AI with humans to the ergonomics movement and noting that humans often struggle to trust AI agents.

In a separate corporate move, Capgemini has agreed to sell its U.S. subsidiary, Capgemini Government Solutions. The subsidiary provided data services, specifically tracing and removal data, for the United States Immigration and Customs Enforcement.